Privacy Policy

Welcome to our online platform for handmade Korean cosmetics. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our site or make a purchase from us.

Information We Collect

We collect various types of information to provide and improve our services to you:

• Information You Provide Directly

  When you register an account, place an order, contact customer service, or interact with our online platform, you may provide us with personal information such as:

  • Name, email address, phone number
  • Shipping and billing address
  • Payment details (sensitive financial data like full credit card numbers are processed directly by our payment gateway and not stored on our servers)
  • Any other information you choose to provide, such as product preferences or feedback.

• Information Collected Automatically

  When you visit our site, we automatically collect certain information about your device and browsing activity, including:

  • IP address
  • Browser type and version
  • Operating system
  • Referring URLs and pages viewed on our site
  • Time spent on pages, clickstream data
  • Cookies and similar tracking technologies (explained further below)

How We Use Your Information

We use the information we collect for various purposes, including:

• To process and fulfill your orders, including shipping and delivery of our handmade cosmetics.
• To manage your account and provide customer support.
• To improve and personalize your experience on our online platform, including displaying products and promotions relevant to your interests.
• To send you transactional emails, such as order confirmations and shipping updates.
• To communicate with you about our products, services, offers, and promotions, where you have consented to receive such communications.
• To maintain the security and integrity of our online platform and prevent fraud.
• To analyze website usage and trends to improve our services and product offerings.
• To comply with legal obligations and resolve disputes.

How We Share Your Information

We may share your personal information with third parties only in the following circumstances:

• Service Providers

  We engage third-party service providers to perform functions on our behalf, such as payment processing, order fulfillment, shipping, data analysis, email delivery, and customer service. These providers only have access to the personal information necessary to perform their functions and are obligated not to disclose or use it for other purposes.

• Legal Compliance and Protection

  We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with legal processes (e.g., a court order or subpoena), respond to governmental requests, protect the rights, property, or safety of our company, our customers, or the public, or to prevent illegal activities.

• Business Transfers

  In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you via a prominent notice on our site of any such change in ownership or control of your personal information.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Your Data Protection Rights

Depending on your location and applicable data protection laws (such as GDPR), you may have the following rights regarding your personal data:

• The Right to Access: You have the right to request copies of your personal data.
• The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
• The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• The Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time. This will not affect the lawfulness of any processing carried out before you withdraw your consent.

To exercise any of these rights, please contact us using the details provided at the end of this policy. We will respond to your request in accordance with applicable data protection laws.

Cookies and Tracking Technologies

Our online platform uses "cookies" and similar tracking technologies to enhance your experience, analyze site usage, and assist in our marketing efforts. Cookies are small data files placed on your device. We use them to:

• Remember your preferences and items in your shopping cart.
• Understand how you use our site and identify areas for improvement.
• Provide targeted advertising.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

International Data Transfers

As our operations are based in Seoul, South Korea, and given the global nature of the internet, your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction. By using our service, you understand and agree to this transfer of your information.

Security of Your Information

We are committed to protecting the security of your personal information. We implement a variety of security measures, including physical, electronic, and procedural safeguards, to maintain the safety of your personal data when you place an order or enter, submit, or access your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Third-Party Websites

Our online platform may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our service is not intended for individuals under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at our physical address: